Alleged Bait Selling and Unconscionable Conduct by Autocom Japan – Lilongwe Office

Published On - August 1, 2022

Bertha Baloyi Consumer Protection

On 16th March, 2022, CFTC commenced investigations against Autocom Japan-Lilongwe Office on allegations of bait selling and unconscionable conduct. The Complainant alleged that in July 2021, she purchased a Toyota Passo at $2400. However, the vehicle was never delivered.

The Commission made the following resolutions:

  • That the Respondent should reimburse the Complainant the amount of US$7050 or the current Kwacha equivalent, which is the cost of the 3 motor vehicles;
  • That the Respondent should reimburse the Complainant the amount of MK1,021,394 which is the amount paid to MRA as VAT for two vehicles;
  • That the Respondent should pay a fine of Five Hundred Thousand Kwacha (MK500,000) for engaging in unconscionable conduct and bait selling;