On 16th March, 2022, CFTC commenced investigations against Autocom Japan-Lilongwe Office on allegations of bait selling and unconscionable conduct. The Complainant alleged that in July 2021, she purchased a Toyota Passo at $2400. However, the vehicle was never delivered.
The Commission made the following resolutions:
- That the Respondent should reimburse the Complainant the amount of US$7050 or the current Kwacha equivalent, which is the cost of the 3 motor vehicles;
- That the Respondent should reimburse the Complainant the amount of MK1,021,394 which is the amount paid to MRA as VAT for two vehicles;
- That the Respondent should pay a fine of Five Hundred Thousand Kwacha (MK500,000) for engaging in unconscionable conduct and bait selling;