Consumer Protection Consumer Protection

Have a complaint or question? We are always available for you

If you have a complaint, write your concern describing details and your expected redress. Fill in the complaint form and we will guide and investigate the matter.

Toll Free Line: 2489competitioncommision@cftc.mw

The Competition and Fair Trading Commission (Malawi)

The Competition and Fair Trading Commission (CFTC) was established under the Competition and Fair Trading Act of 1998 with a mandate to regulate, monitor, control and prevent acts or behaviours which would adversely affect competition and fair trading in Malawi.

Consumer Protection

Consumer Protection

Any person may lodge a complaint against unfair trading practices with the Commission, at no charge. Investigating unfair trade practices including violations of consumer rights and taking necessary steps to facilitate redress.

Restrictive Business Practices

Restrictive Business Practices

The Commission handles complaints and investigates restrictive business practices.

Mergers & Acquisitions

Mergers & Acquisitions

The Commission regulates mergers and acquisitions to ensure that merger transactions do not have negative effects on competition in the relevant market and the economy in general.