The Competition and Fair Trading Commission (CFTC) is pleased to inform the general public that it has opened a Regional Office in Mzuzu. Through this office, consumers, business enterprises and other stakeholders may lodge and follow up on their complaints, but also access the various services of the Commission. The Commission already has its Head Office at City Centre in Lilongwe, but also a regional office in Blantyre.
The CFTC’s Mzuzu Office, which opened on 14th July 2022, is located in Room No 5, 1St Floor, Peace Building, Opposite Katoto Ground. The office will, among others be offering the following services:
- Receive and resolve complaints on unfair trading practices (from consumers);
- Receive and resolve complaints on anti-competitive business practices;
- Provide updates to consumers, business enterprises and other stakeholders on their complaints;
- Provide relevant information to consumers, business enterprises and other stakeholders on their rights and obligations
Consumers, business enterprises and other stakeholders, particularly those in the Northern region, are hereby invited to access the above mentioned services at our Mzuzu office. The Commission also invites the general public to continue accessing its services at the other offices, as follows:
HEAD OFFICE
The Executive Director,
Competition and Fair Trading Commission
New Golden Peacock Office Complex, Sixth Floor
Private Bag 332, Lilongwe 3
Tel: +265 310001440 / 41
Email: competitioncommission@cftc.mw
Website: www.cftc.mw
Toll free line: 2489
BLANTYRE OFFICE
New Government Building
Ministry of Trade Offices
Tel.: + (265) 882 889 521
For more information, contact Innocent Helema on 0880725075 or email at innocent.helema@cftc.mw .
APOCHE ITIMU
ACTING EXECUTIVE DIRECTOR