On 20th May, 2024 the Commission commenced investigations against Friends Investments on allegations of supplying products likely to cause injury or harm to consumers, and unconscionable conduct. This followed findings of two shop inspections that were conducted.
The investigations found that the Respondent engaged in supplying products which are likely to cause injury to health or physical harm to consumers, and unconscionable conduct in contravention of Section 51(e) and Section 51(g) of the CFTA, respectively.
Further, the Respondent contravened section 70 (1) (a) (i) of the CFTA by failing to provide information when required to do so.
Following deliberations, the Commission made the following orders:
- The Respondent should pay a penalty of 1% of their annual turnover for engaging in the supply of products likely to cause injury or harm to consumers
- The Respondent should pay a penalty of 1% of their annual turnover for engaging in unconscionable conduct
- The Respondent should pay an additional 10% of the above penalties for failing to adhere to the Commissions previous cease and desist orders.