The Commission determined to close two cases against Be Forward Company (Malawi) Ltd on allegations of excluding liability on defective products. The decision followed the company’s undertaking to replace two defective vehicles valued at US$6,000 and US$3,133 which were supplied to consumers Mrs Meya Chinula Muronya of Lilongwe and Mr John Pittman of Ntcheu respectively. The investigation established that the delivered vehicles had had material defects that were not disclosed at the time of sale.
The Consumers had since been refunded the sum of US$6,000 and US$3,133 due to the intervention of the Commission.