Wednesday, July 08, 2020
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Mission, Vision & Values


To regulate, monitor, control and prevent acts or behaviours which are likely to adversely affect competitiion and fair trading in Malawi

Mission Statement

To create a competitive and fair market environment by regulating and enforcing competition and fair trading laws in Malawi for the ultimate benefit of consumers.

Our Vision

To be a distinguished market regulator for competition and fair trading in Malawi.

Our Core Values

In pursuit of CFTC goals and objectives, all staff strongly upholds the following core values;

  • Transparency: All staff shall demonstrate high standards of openness and fairness
  • Accountability: All staff shall demonstrate high standards of honesty and responsibility
  • Efficiency: All staff shall demonstrate highest levels of competence and dedication to duty and provide a timely, prompt and cost effective service to the public 
  • Integrity: all staff shall demonstrate unimpeachable character, corrupt free and a high sense of professionalism.
  • Teamwork - All staff shall work as a diverse but united team, recognising at all times the importance of cooperation and coordination amongst functional units and individuals.


Just Competition. Fair Trading

CFTC – Just Competition, Fair Trading

Consumer Complaints

Click here to download our complaints form which you can fill and drop at our offices (view map) or email to