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Malawi to host Africa Consumer Protection Dialogue Conference

The Competition and Fair Trading Commission (CFTC) is pleased to announce that Malawi has been named host the 6th Annual Conference of the African Consumer Protection Dialogue.

The conference will be held in Lilongwe from 8-12 September 2014, under the theme “strengthening the framework for dealing with cross-border consumer violations”. The event will be jointly hosted by the CFTC alongside the COMESA Competition Commission and the United States Federal Trade Commission.

The African Consumer Protection Dialogue (the 'African Dialogue') is an effort of African governments, NGOs, and the U.S. Federal Trade Commission to create informal opportunities to interface with each other and the rest of the world on consumer protection issues. Some of the key priority initiatives for the African Dialogue include:

  • facilitating information sharing from African consumer protection authorities;
  • gathering African consumer laws and creating a legal framework toolkit for African consumer legislation;
  • creating a rapid alert system for cross-border consumer fraud in Africa;
  • organizing consumer education initiatives - including initiatives regarding children's online safety;
  • Engaging African regional and economic organizations regarding consumer issues.
  • publishing a quarterly newsletter;
  • hosting monthly teleconferences/videoconferences;

For more information, contact Lewis Kulisewa on +2651759506; email: This email address is being protected from spambots. You need JavaScript enabled to view it. or Mary Gurure on +2651772466; email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Consumer Complaints

Click here to download our complaints form which you can fill and drop at our offices (view map) or email to consumer@cftc.mw.