The Competition and Fair Trading Commission (CFTC) was established under the Competition and Fair Trading Act of 1998 with a mandate to regulate, monitor, control and prevent acts or behaviours which would adversely affect competition and fair trading in Malawi.
Any person may lodge a complaint against anticompetitive conduct with the Commission, at no charge. Investigating unfair trade practices including violations of consumer rights and taking necessary steps to facilitate redress. We undertaking market studies and make available public reports
The Competition and Fair Trading Commission (Malawi) offers a free online education documents & resources designed to help businesses learn more about their rights and obligations under the Competition and Consumer Act.
If you have a problem with a business, it’s a good idea to put your concerns in writing and describe the outcome you want. Use our complaint letter template as a starting point CFTC will guide you and investigate the matter to have the issue solved.