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  • Welcome to CFTC Malawi

    Promoting a culture of competition and consumer protection in Malawi

  • CFTC stakeholders meeting.

    Engaging different stakeholders in consumer protection.

  • Advocacy and education programmes

    Providing programmes to business persons and consumers on their rights and obligations.

  • Panel discussions

    Engaging different stakeholders in consumer protection.

  • Cooperation agreements

    Signing cooperation agreements with sector regulators.

Latest News

  • WE HAVE MOVED +

    The Competition and Fair Trading Commission (CFTC) wishes Read More
  • CFTC signs cooperation agreement with MERA +

    The Competition and Fair Trading Commission and the Read More
  • Press Statement - World Consumer Rights Day 2014 +

    INTRODUCTION 15 March is World Consumer Rights Day Read More
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Sunday, April 20, 2014
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  • Welcome
  • Consumers
  • Businesses
  • Complaints & Enquiries

Welcome to The Competition and Fair Trading Commission (Malawi)

The Competition and Fair Trading Commission (CFTC) was established under the Competition and Fair Trading Act of 1998 with a mandate to regulate, monitor, control and prevent acts or behaviours which would adversely affect competition and fair trading in Malawi.

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Protecting consumer welfare

Any person may lodge a complaint against anticompetitive conduct with the Commission, at no charge. Investigating unfair trade practices including violations of consumer rights and taking necessary steps to facilitate redress. We undertaking market studies and make available public reports

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Get Free Resources

The Competition and Fair Trading Commission (Malawi) offers a free online education documents & resources designed to help businesses learn more about their rights and obligations under the Competition and Consumer Act.

 

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Have a complaint or question?

If you have a problem with a business, it’s a good idea to put your concerns in writing and describe the outcome you want. Use our complaint letter template as a starting point CFTC will guide you and investigate the matter to have the issue solved.

 

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CFTC – Promoting a culture of fair competition and consumer protection in Malawi

Consumer Complaints

Click here to download our complaints form which you can fill and drop at our offices (view map) or email to consumer@cftc.mw.